Recommended Chariot Energy Plans
Our Grading of Chariot Energy
Chariot Energy Plan Summary
Customer Reviews of Chariot Energy
Most Recent Chariot Energy Reviews
Even though I am no longer with Chariot, they did provide excellent overall service and customer service. I only had a problem once, and it was corrected by an executive manager. — cmedlin58 from Fort Worth TX
I was so desperate to get a locked rate that I signed on for a pretty high rate but Chariot had better overall ratings than some of the lower priced plans. The one thing that disappointed me was they forced me to make a deposit of 175 when I have never been late on a bill since I moved in my house in 1997. And my credit rating is EXCELLENT. Irritating. I will probably look for another plan in a year for no other reason than the demand for a deposit. — Debbie from Houston TX
Dropped my bill from over $400 to less than $200 during the 2 months that were the highest in usage. This month was less than $100. We have not had electric bills this low in 35 years. Only regret is that we didn't change a long time ago ! — R. P. from Bangs TX
4-5 Star Reviews: 19 (59%)
Even though I am no longer with Chariot, they did provide excellent overall service and customer service. I only had a problem once, and it was corrected by an executive manager.
3-4 Star Reviews: 3 (9%)
I have no issues with Chariot's rates or service. Their so-called "Budget Billing", however, is a crock. If you're expecting it to act like average billing from any other provider, think again. They actually reconcile the plan every six months, which means that a couple of months after the hot summer I received a bill for more than double the normal averaged bill. So instead of average billing all they're doing is kicking the can down the road for a few months. It would have been better to have paid the extra over the summer months. As my dear departed mother would have said, "Whoever came up with this doesn't have the sense God gave a billy goat." Rest assured that when my contract ends I'll be looking for a provider that understands the purpose of average billing.
2-3 Star Reviews: 3 (9%)
Went with a solar buyback plan. The CenterPoint fees are more than I pay for the electricity. In the winter, I should be be generating a credit. Instead, I'm paying 50$ a month. Summer is going to be rough.
1-2 Star Reviews: 10 (31%)
Should have option for -100 stars! Chariot has got to be the most incompetent, worst customer service experience I have EVER had in 52 years! I had been w/them for over a year, transferred service at which time I found out how truly inept they are-they set up a whole new acct #, transferred my deposit as a DEBIT not a credit-after spending weeks calling & going over this repeatedly, at which time they were supposed to fix everything & waive late fees that weren't late, I told them they were simply too inept, changing providers! Now today get a call that I owe them $200+ due to "service contract fee" and they didn't waive any of their mistakes...WORST customer service EVER, stay away! Choose any one else!
Chariot Energy News
Though cold weather still lurks outside, winter is nearly over in Dallas. Shop these popular electric plans to be ready when rates rise this summer! Compare the Best Electricity Rates in Dallas It's still cold out but winter’s nearly over in Texas. And with the EIA predicting energy rates to ri...
Competition among Houston’s best green electric plans is fierce. Find out which providers offer the cheapest rates! Who Has Houston’s Best Green Electric Rates? The competition is fierce among Houston’s best green electric plans. The price differences among the cheapest plans amount to no m...
Long term commitments don't work for everyone. But if you shop short-term electric plans in Dallas right now you'll be ready to snap up cheaper rates in the fall! Who Has the Cheapest 6-Month, Fixed-Rate Plans in Texas? Temperatures are looking to get colder before the winter’s end (and rates t...
Chariot Energy FAQs
What is the cheapest plan that Chariot Energy has?
The cheapest plan Chariot Energy has is Rise 36, with rates starting at 13.3¢. This is a 36 month plan. You can find details for that plan here.
Where can I order Chariot Energy electricity?
Chariot Energy has electricity plans in Texas
Where can I order Chariot Energy natural gas?
Chariot Energy does not have any natural gas plans
What do customers think about Chariot Energy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Chariot Energy customer review is 3.6 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!
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