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Gexa Energy started in 2002 in the Texas deregulated energy market. Gexa services all Texas markets where electricity service has been deregulated. They were acquired by NextEra Energy, Inc. in 2005.

Gexa Energy is rated A+ by the Better Business Bureau.


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Most Recent Gexa Energy Reviews  


Thank goodness
As far as pricing and hook up goes they are pretty average, but what has me writing this review is how they have handled the Texas grid issues during this stupid winter storm. While other companies are gouging their customers, Gexa suspended billing and disconnections for people so they could be taken care of during our states stupid power issues. A lot of people lost power, including us, but that want gexas fault, it was Oncors and I think they handled the people well and kept their customer base as well taken care of as they could. Im thankful for this and I know a lot of other Texans are too. Mey0018 from Fort Worth TX

Great transfer experience
My rep was Zafar and he was excellent! He made it very easy for me to transfer my electricity. He took the time to answer all my questions and explained it in detail to where I can understand. The experience was fantastic and I would recommend and refer my friends and family to this company. Melanie S from Houston TX

binoy mathew
Excellent service and billing, everything is clear at website. BINOY MATHEW from Missouri City TX


4-5 Star Reviews: 70 (17%)



Thank goodness

As far as pricing and hook up goes they are pretty average, but what has me writing this review is how they have handled the Texas grid issues during this stupid winter storm. While other companies are gouging their customers, Gexa suspended billing and disconnections for people so they could be taken care of during our states stupid power issues. A lot of people lost power, including us, but that want gexas fault, it was Oncors and I think they handled the people well and kept their customer base as well taken care of as they could. Im thankful for this and I know a lot of other Texans are too.

Mey0018 from Fort Worth, Texas
February 25th, 2021

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3-4 Star Reviews: 36 (9%)



New customer: first review

Well I need electricity switch into my name, also out of time. So I called and I needed to give a deposit. So my only thing I can say is it would have been nice if they accepted american express also if paying by cash there was more locations to pay

Eric from Grapevine, Texas
April 5th, 2021

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2-3 Star Reviews: 62 (15%)



Price gouging

Highest electric bill I have ever had. Definitely price gouging and taking advantage of its loyal customers after the winter storm and power failures. I will be searching for another service immediately.

Mike from Fort Worth, Texas
March 20th, 2021

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1-2 Star Reviews: 248 (60%)