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Founded in 1999 and licensed to sell electricity in Texas in 2002, Spark Energy is now a national retail electricity and natural gas provider. They now provider electricity and/or natural gas services in the following states: Arizona, California, Colorado, Connecticut, Florida, Illinois, Indiana, Maryland, Massachusetts, Michigan, Nevada, New Mexico, New York, Ohio, Pennsylvania and Texas.


Our Grading of Spark Energy

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Spark Energy Plan Summary

Total Plans

6

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Customer Reviews of Spark Energy

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Most Recent Spark Energy Reviews  


Spark Energy customer for life
Exceeded my expectations. Happy Customer from Dallas TX

Spark Energy Review
Best Electric company I have ever had any Merylan Ranson from Fort Worth TX

Good company
Easy to work with Esan from Del Rio TX


4-5 Star Reviews: 39 (25%)



Spark Energy customer for life

Exceeded my expectations.

Happy Customer from Dallas, Texas
April 27th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 18 (12%)



Price was in the top 2, but the website/monitoring is lacking

I really liked my two previous companies, but switched from both once the promotion of the first year ended. This company had one of the cheaper plans for the energy that my home uses during a year period. I figured that all companies at this point are the same. Who ever needs to call into an electric company? You go online, pay your bill, and view your usage. BUT.... you can't view your usage real time it seems. So my plan that I need to use so much energy before I hit that bill credit, I can't monitor. There are some months that I am below the threshhold, but could easily (as terrible as this does seem to me) turn on some extra stuff, to bring myself up to the 1000kw I need. But I can't even tell this info. Which I have never seen with a company before this. ??? If you are going with a threshold plan, I would maybe avoid spark at this point until they fix this.

Jill Jere from Baytown, Texas
April 22nd, 2021

Billing & Account Management
Customer Service
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Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 17 (11%)



Problems Galore from the Beginning

We've been with Spark from the beginning and we have had numerous problems. For the first few years it was always administrative related...wrong address, wrong billing amount, etc. Now our problem is our contract expired the end of December and we did not renew on time. So they took our rate from 6.5cents to 16.9cents. When I called to renew for 24 months and complain about the bill, they refused to make a reasonable adjustment. They offered a $75 credit on a $565 bill. We cancelled our service.

Martha Walker from Plano, Texas
January 24th, 2019

Billing & Account Management
Customer Service
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Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 66 (43%)



Problems with Spark

Despite signing up online and receiving an email confirmation of the rate chosen, Spark billed me at a much higher rate the first month. When I inquired, I was told the rate I selected was for new customers, not renewing customers. Why was there a difference? No answer. When it was clear I had the documentation, they refused to rebill the month, but rather credited my account a flat dollar amount for the difference. Absent a breakdown or recalculated invoice, how do I know they got it right? Two years ago, when I originally signed up for Spark, they tried a similar swithch. They tried to stick me with a higher rate that the one I signed up for online. I had to make several phone calls and emails to Spark customer service and eventually go all the way to the TX PUC to get the rate I signed up for. Bottom line, both times, Spark did honor the rate, but it shouldn't be this difficult when I had the proof in confirmation emails.

Problems with Spark from Sugar Land, Texas
November 22nd, 2019

Billing & Account Management
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Spark Energy News  


The Best Electric Plan Bargain In Dallas
Get straightforward billing, a cheap early termination fee, and no surprise fees. Shop the best electric plan bargain in Dallas! Which Dallas Electric Company Has the Cheapest Rates? Wondering who has the cheapest electricity plan in Dallas right now? With the Texas summer here, you need to lock...

Lower Electric Bills for High Use
Who Offers Lower Electric Bills for High Use in Friendswood? Your electricity plan shouldn't penalize you for using a lot of electricity. Choose a better plan instead. Check out these plans for high usage that help lower your electric bills! Just because you use a large volume of electricity do...

Shop THE Lowest Monthly Electric Bill in Dallas
We can help you shop lowest electric rates for your small apartnemt! Learn which plans give you THE lowest monthly bill! Get the Cheapest Energy Rates for Your Home Are you looking to shop for the low monthly electric bill in Dallas? If you have a small studio apartment, you need to find the righ...

Spark Energy FAQs  


What is the cheapest plan that Spark Energy has?


The cheapest plan Spark Energy has is Choice 15, with rates starting at 9.7¢. This is a 15 month plan. You can find details for that plan here.

Where can I order Spark Energy electricity?


Spark Energy has electricity plans in Texas, Maryland, Illinois, and Pennsylvania

Where can I order Spark Energy natural gas?


Spark Energy does not have any natural gas plans

What do customers think about Spark Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Spark Energy customer review is 2.7 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

All Spark Energy Plans  


Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
Lowest Average Bill
15 month
Fixed Rate
9.7¢ / kwh
at 1,000 kWh per bill
$97 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
  • Great for small homes
  • Low Rates regardless of usage!
  • Best Green Energy Plan
    12 month
    Fixed Rate
    9.5¢ / kwh
    at 1,000 kWh per bill
    $101 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    24 Month Fixed Rate
    24 month
    Fixed Rate
    9.4¢ / kwh
    at 1,000 kWh per bill
    $99 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • 24 Month Locked-in price
  • Steady Rate regardless of usage
  • Great overall plan
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    9.6¢ / kwh
    at 1,000 kWh per bill
    $101 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    24 Month Fixed Rate
    24 month
    Fixed Rate
    9.5¢ / kwh
    at 1,000 kWh per bill
    $100 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    12 Month Tiered Rate
    12 month
    Tiered Rate
    5.9¢ / kwh
    at 1,000 kWh per bill
    $94 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • Best for Small Homes
  • $60 Bill Credit for Usage over 999