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V247 Power was founded in 2012 in Houston, Texas. They are licensed to service residential and commercial customers throughout Texas.


Our Grading of V247 Power

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V247 Power Plan Summary

V247 Power does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from Gexa Energy and Constellation instead.

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Customer Reviews of V247 Power

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Most Recent V247 Power Reviews  


nice new account experience
I wanted to give praise to a new account rep that helped me today.
Her name is Evelin and she took the tome to walk me trough the online sign up on the power to choose website. She told me it was cheaper to do the online rather than for her to do the sign up.
She explained everything to my satisfaction and she even took the time to check on her end that the application was submitted and everything is set to go.
I had just gotten off the phone trying to understand what my current provider was telling me. I asked for another agent because I could not understand their English. The second one was no better, so imagine how delighted I was to have Evelin answer the phone speaking in a wonderful, cheery voice that I could understand.
thank you
larry from Bellaire TX

Great service, no problems
quick, easy, great rates. have been customer for six months and will stay on JP from Houston TX

Great experience
I've had v247 for 2 years ... no issues ... zero problems. Today I renewed for another 2 years :) Eric M. from Plano TX


4-5 Star Reviews: 24 (65%)



nice new account experience

I wanted to give praise to a new account rep that helped me today.
Her name is Evelin and she took the tome to walk me trough the online sign up on the power to choose website. She told me it was cheaper to do the online rather than for her to do the sign up.
She explained everything to my satisfaction and she even took the time to check on her end that the application was submitted and everything is set to go.
I had just gotten off the phone trying to understand what my current provider was telling me. I asked for another agent because I could not understand their English. The second one was no better, so imagine how delighted I was to have Evelin answer the phone speaking in a wonderful, cheery voice that I could understand.
thank you

larry from Bellaire, Texas
April 15th, 2021

Billing & Account Management
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3-4 Star Reviews: 3 (8%)



There when you need them. Not

This is no doubt one of thousands of reviews going out over the internet now due to the recent cold front Feb 16, 2021. You can also appreciate my comfort level is pretty low as is the temperature in my home without electricity.

A companies measure is not the problems they have, it is how they handle the problems. V247 is not alone on this one, but did anyone receive any feedback, assurances and other information during our time of need? I know I did not. Recorded messages telling me to call someone else. Maybe they can help or care.

Douglas from Spring, Texas
February 16th, 2021

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2-3 Star Reviews: 2 (5%)



No Frills, Low rate, Bad service

The rates are great and no service/base fees, but don't expect top notch service. I've always used my bank to pay bills, you can't do that with V247. That's not something they tell you when signing up which can result in a late payment. After confirming with my bank that they tried to send payment, but V247 refused to receive it, I berated thier customer rep until they reversed the late fee. Thier employees sound like they hate life. You have to use thier website to pay bills electronically, so now they get to pay credit card transaction fees and I get cash back. Don't automate anything with them, thier employees sound like they hate life. If you're old enough to remember mailing checks for bills and don't mind monthly paying a bill, you can save a good deal of money with no base fees and a low rate.

David from Houston, Texas
May 27th, 2020

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1-2 Star Reviews: 8 (22%)



Good rates, poor or no customer service and irresponsible

Good rates, poor or no customer service and irresponsible while my wife was hospitalized 13+ weeks with severe Covid 19 and nearly died these people FAILED TO EMAIL ME A BILL TO PAY, then they sent threatening emails but I could not get them to even send me a bill to pay! Then threatened again during the freeze (after I paid them (finally got an amount to pay via phone call). moved service 2 weeks before contract expired. Then got another threat for an alleged balance due. They never to bother sending an email nor a statement attached. Don't recommend this Company. Would give them a 0 rating if possible.

Heartless, and incompetent from Richardson, Texas
April 27th, 2021

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V247 Power FAQs  


Where can I order V247 Power electricity?


V247 Power does not have any electricity plans

Where can I order V247 Power natural gas?


V247 Power does not have any natural gas plans

What do customers think about V247 Power?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average V247 Power customer review is 4.2 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

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