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Veteran Energy??â„¢s mission is to give back to veterans, military members and their families. They do this by giving back a portion of each customer??â„¢s bill to help veteran and military support organizations. Veteran Energy offers competitive rates, a range of energy products, easy energy management and unparalleled U.S.-based customer care.

The company was founded in 2010 and was licensed to begin selling retail electricity to commercial and residential customers that same year.



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Veteran Energy Plan Summary

Veteran Energy does not currently have any plans available on Energy Ratings.

We recommend plans from Gexa Energy and Constellation instead.

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Customer Reviews of Veteran Energy

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Most Recent Veteran Energy Reviews  


Time to Renew my Veteran Energy Service
You can't beat the great customer service and outstanding price plans. They are by far the best energy provider I've ever had...which covers over 40 years. FrankM from Round Rock TX

Why choose an electric company
I made this choice primarily on the idea that they give a little bit back. I have had nothing but great online and phone support the 3 or 4 times I have needed them. Rate wise they are on par & best of all, I got to choose this provider Sterling G Leavitt from Round Rock TX

Excelent customer service
Every time that i have a questions regarding my invoice or new plans, their customer service has been there for all my questions best customer service from Sugar Land TX


4-5 Star Reviews: 15 (26%)



Time to Renew my Veteran Energy Service

You can't beat the great customer service and outstanding price plans. They are by far the best energy provider I've ever had...which covers over 40 years.

FrankM from Round Rock, Texas
May 4th, 2021

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3-4 Star Reviews: 2 (4%)



ELECTRIC SERVICE

ALL THINGS SEEM TO BE GOOD WITH VETERAN ENERGY EXCEPT THERE WAY OF BILLING, THEY TOOK OVER ANOTHER ELECTRIC COMPANY WE WERE USING LAST FALL AND WE HAVE BEEN WITH THEM 6 MONTHS AND THE DUE DATE HAS BEEN A DIFFERENT DAY EVERY TIME SO IT IS HARD TO MAKE YOUR BUDGET WORK WHEN DUE DATES ARE DIFFERENT EACH MONTH.
OTHER THAN THAT ALL SEEMS TO BE GOOD.

S. WHEELER from Lindale, Texas
April 4th, 2021

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2-3 Star Reviews: 2 (4%)



Beware and Stay Away!

The pricing and service was not bad but their customer service and sales team ended up cheating me by falsely signing me up renewing my contract and then later billing me for breaking of the contract. After 12 months my service was up; I received a sales call and I told them over the phone NO I did not want to renew the contract as I was in the process of moving overseas. Naturally I called to disconnect and I paid the final bill. I left overseas and did not give them a forwarding address because I was done with them. A year later I return to US and go to purchase a Home when all of a sudden I see my credit rating has negative hits on it from Veteran's Energy. They opened up 3 lines each for $348 which took my credit rating down over 150 points. I called and they told me that I had early termination fee which they charged because I renewed the contract and then canceled that same month. I told them I did not renew and then they said they outsource their sales team and cannot verify. They admitted that I was never late on payment nor delinquent on actual services just on the early cancellation fee plus late fees on top of that.

frustrated traveler from Texas
October 12th, 2016

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1-2 Star Reviews: 38 (67%)



ZERO STAR - WORSE COMPANY EVER

Like everyone else here, I was ripped off by veteran energy! I used to pay $75 for my energy bill every month than Infinite energy sold my contract to veteran energy and my bill kept increasing for the next three months to $200 then $250 then to $270 and I called them saying I have never used this much energy ever in a 900sq ft apartment. It wasn't even possible for me to use that much energy especially in the mild Dallas winter weather. I went from using less than 800kWh each month to 2000kWh each month. I MEAN COME ON!! How is that even possible?!??! DO NOT USE THIS COMPANY!!! Their customer service sucks and basically told me that if nothing is wrong with the meter than it is my fault. I read other reviews and this same SCAM is happening to everyone. On top of this, they told me they were going to cancel my plan when I moved out and they never did. So now I have to beg for money back that they stole from me. The worst experience ever and they have stolen hundreds from me now with no hope of me getting it back.

Meg from Plano, Texas
May 5th, 2021

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Veteran Energy News  


Best 12-Month Plans that Give-Back in Dallas 
You can help Dallas families and those in need this holiday season by signing up with an energy plan that donates money to Texas and national charities! Which Dallas Energy Companies Are Charitable? Winter is the time of year when many people consider the plight of Dallas families less fortunate...

Is Your Texas Electricity Plan Saving You Money? Use Our Rate Analyzer
What is the best Texas electricity plan? With large cities like Houstonand Dallasas part of the deregulated Texas electricity market, 87 percent of Texans choose their electricity providers. Many companies compete to serve retail electricity customers, and their pricing methods can be confusing....

Top Texas Charitable Giving Electricity Plans
Use your power to choose a great electricity plan and make a difference in someone’s life! Which Houston electricity plans give to charity? Most Houston electricity companies do some sort of charity work, but 4Change Energy and Veteran Energy stand out from among the rest because of how they a...

Veteran Energy FAQs  


Where can I order Veteran Energy electricity?


Veteran Energy does not have any electricity plans

Where can I order Veteran Energy natural gas?


Veteran Energy does not have any natural gas plans

What do customers think about Veteran Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Veteran Energy customer review is 1.7 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

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