Viridian Energy Resources
Viridian Energy is a deregulated electricity and natural gas company that operates all over the United States. Veridian services California, Massachusetts, New York, South Carolina, Washington D.C., Connecticut, Maryland, Ohio, Texas, Delaware, New Jersey, Pennsylvania, Vermont, Illinois, New Mexico, Rhode Island and Virginia.
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Our Grading of Viridian Energy
Customer Reviews of Viridian Energy
4-5 Star Reviews: 1 (25%)
I've had friends who have had some issues here and there, but not me, anytime I call customer service, they've been very attentive and responsive. I love the service!
1-2 Star Reviews: 3 (75%)
Viridian Energy constantly has trouble with billing options. The phone number on the bill is for TriEagle and I have to spend 30 minutes to an hour trying to get a customer service person who can help me in Texas. This is a monthly occurance. Last month I paid for my February bill and they took out the same amount at the end of the month. They did not have authorization to do so as I did not sign up for auto draft. The customer service agent basically argued with me that I paid that second installment which went toward my current balance. I paid the balance and set up auto draft and neither was processed nor did they have a record of it or a record of the agent I spoke to as well as no notes were made about my call. They are a nightmare to deal with I have never had issues with any other electricity provider. I have asked to speak with a supervisor on several occasions and never receive a call back. My suggestion... run, do not walk away from this company. They will only cause stress and headaches for you!
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Viridian Energy FAQs
Where can I order Viridian Energy electricity?
Viridian Energy does not have any electricity plans
Where can I order Viridian Energy natural gas?
Viridian Energy does not have any natural gas plans
What do customers think about Viridian Energy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Viridian Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!