Reviews Overview
The best review categories for Epcot Electric are their billing & account management system, rated at 3.2 out of 5, and their customer service, rated at 2.8 of 5.
5 Stars
0%
 
4 Stars
33%
 
3 Stars
33%
 
2 Stars
0%
 
1 Stars
33%
 

Recent Good Review from Anonymous

I've been pleased
Signed up 11 months ago and ready to sign a new contract. I used the autopay with credit card, so never had an issue with billing. I got my statement in the mail and knew it would autopay on my credit card.. seemless. Unfortunately, they are not as cheap as some, so I'm looking for cheaper electricity. I've been happy with them, just not the cheapest right now.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Anonymous from on April 13th, 2012


Most Recent 4 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Epcot
This is my 4th provider since dereg. and they are very good. in the year i had them as far as price and error free billing.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

J. Georgiou from Pearland on April 11th, 2012



Most Recent 3 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
I've been pleased
Signed up 11 months ago and ready to sign a new contract. I used the autopay with credit card, so never had an issue with billing. I got my statement in the mail and knew it would autopay on my credit card.. seemless. Unfortunately, they are not as cheap as some, so I'm looking for cheaper electricity. I've been happy with them, just not the cheapest right now.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Anonymous from on April 13th, 2012



Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Epcot electric is out of business switch now!!!!!
Epcot Electric is out of business as of 7/6/12. Sign up with another provider immediately or you will be sorry when you receive your July bill. I received an email from YEP Energy yesterday stating that Epcot was out of business and my electric provider was switched automatically to POLR "provider of last resort" which can charge me as much as 25/kwh! That scared me so I called the Texas Public Utility
Commission and they confirmed that Epcot Electric went out of business and that I should sign up with a new provider asap. They said I was lucky I signed up with Epcot online because my email address was on file and that's why I was solicited by Yep Energy. They said people who didn't have an email address would find out that Epcot went out of business when they receive their July bill from the POLR and the bill is 3 -4 times higher than usual. Sign up with another provider now to save your money!!!!! Hope this post helps someone out there.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Mike from Spring on July 11th, 2012



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